DayUp Support

Subscriptions in DayUp are managed securely through your Apple ID. To cancel:

1. Open the Settings app on your iPhone or iPad.
2. Tap your Name / Apple ID at the top.
3. Tap Subscriptions.
4. Select DayUp and tap Cancel Subscription.

For more details, see Apple's official guide: How to cancel a subscription from Apple.

All financial transactions and purchases are processed directly by Apple. Developers do not have access to your payment information and cannot process refunds directly. To request a refund, please visit Apple's official portal at reportaproblem.apple.com.

If you purchased DayUp Plus and switched to a new device or reinstalled the app:

1. Open DayUp.
2. Go to Settings and tap DayUp Plus 💎 (or open any premium feature to bring up the subscription screen).
3. Tap Restore Purchases at the bottom of the screen.

Make sure you are signed in with the same Apple ID used to make the original purchase.

DayUp Plus is our premium tier that unlocks:

• AI-Powered Insights (AI Report): Personalized analysis linking your daily effort entries with your Life Wheel balance.
• Full Analytics & Charts: Life areas progress, effort-satisfaction balance charts, and activity heatmaps.
• JSON Data Export: Full data portability for your journal entries and Life Wheel assessments.

Core features — logging efforts, category tags, building and tracking the Life Wheel, passcodes, and daily reminders — remain completely free.

DayUp Plus subscribers can export their data at any time:

1. Open Settings in DayUp.
2. Tap Export Efforts or Export Life Wheel.
3. Use the standard iOS Share Sheet to save the JSON file to Files, AirDrop it to your Mac, or share it via your preferred app.

You have full control over your data:

1. Open Settings in DayUp.
2. Tap Delete all data (in red).
3. Type DELETE into the confirmation field and tap Delete.

This immediately and permanently removes all your efforts, Life Wheels, and cached AI reports from your device. If you also wish to delete server-side rate-limit timestamps, please email us at rakhimov.dev@gmail.com.

The AI Report is designed as a weekly reflection tool. To ensure consistent quality, high performance, and fair usage of our AI infrastructure, report generation is limited to once every 7 days per active subscriber.

If you enabled Face ID or Touch ID, you can authenticate biometrically on launch and then disable or change your passcode in Settings.

Because DayUp adheres strictly to privacy by design, your passcode is stored solely on your device and there is no cloud backdoor or remote reset mechanism. If biometrics is unavailable and you cannot remember your 4-digit passcode, you will need to delete and reinstall the app (which will clear local app data).

DayUp is built with local privacy as a core principle. All your efforts, categories, and Life Wheel entries are stored locally on your device using Apple SwiftData and are never automatically uploaded to any cloud database or server.

The only time your entries are transmitted is when you explicitly tap "Generate AI Report". In that case, the data is transmitted over encrypted HTTPS to our Firebase Cloud Function and OpenAI solely to generate the report sections. Read our Privacy Policy for full details.